Thursday, February 24, 2011

LutheranHomeTrinityOaks helped surprise a resident with a Skype session with greatgrandson.Resident&family thrilled.That's customer service.

Thursday, February 17, 2011

2-16, visited both Hickory Lutheran Homes. So many good things happening!, engaged residents/staff. Good to see old friends and new!

Monday, February 14, 2011

LSA & its IT partner conducted a disaster drill at LHHickory with its electronic medical records system. Staff did well. System worked well!

Friday, February 11, 2011

106 direct care staff from NC&SC Lutheran sr. communities in RockHill learning about person centered care.Learning!
106 direct care staff from NC&SC Lutheran sr. communities in RockHill learning about person centered care.Learning!

Saturday, February 5, 2011

At NC Lutheran Men in Mission banquet to St. Mark's Lutheran, Cherryville. Dedicated Christian men doing great work.
LutheranHomeHickory Saturday visit: good friends, happy place, looks great! Glad to see everyone.

Friday, February 4, 2011

Food Service Director Sherry Schepp,LutheranHomeHickory celebrates 20 yrs service today! Happy Anniversary!

Wednesday, February 2, 2011

LutheranHomeTrinityOaks received letter from family thanking staff for wonderful care/attention to detail. LHTO staff shines!

Tuesday, February 1, 2011

Just finished state health care assoc. meeting. LSA very active, engaged, and visible. Good info about state budget crisis, regulations, etc