LutheranHomeTrinityOaks helped surprise a resident with a Skype session with greatgrandson.Resident&family thrilled.That's customer service.

2-16, visited both Hickory Lutheran Homes. So many good things happening!, engaged residents/staff. Good to see old friends and new!

LSA & its IT partner conducted a disaster drill at LHHickory with its electronic medical records system. Staff did well. System worked well!

106 direct care staff from NC&SC Lutheran sr. communities in RockHill learning about person centered care.Learning!

At NC Lutheran Men in Mission banquet to St. Mark's Lutheran, Cherryville. Dedicated Christian men doing great work.

LutheranHomeHickory Saturday visit: good friends, happy place, looks great! Glad to see everyone.

Food Service Director Sherry Schepp,LutheranHomeHickory celebrates 20 yrs service today! Happy Anniversary!

LutheranHomeTrinityOaks received letter from family thanking staff for wonderful care/attention to detail. LHTO staff shines!

Just finished state health care assoc. meeting. LSA very active, engaged, and visible. Good info about state budget crisis, regulations, etc