Christmas

I just attended my 6th LSA Christmas party in five days. Eating my way across the state for a good cause! Today was the Lutheran Home at Trinity Oaks (Salisbury) annual party for residents, their families, staff and their families. They had a near capacity crowd spread out in the main dining room and the chapel/great room. Entertainment and a huge buffet spread in each room. Lutheran Home at TO is the 3rd LSA facility, begun in 1976. Bill Johnson and his team have created a real community where care is resident centered, all staff are valued as full members of the team, and where families and visitors feel right at home. They have worked hard to create a customer service mentality, and it shows. Good example today: staff and families served every resident before serving themselves!